fishy fish

We get a lot of crazy comments, questions, complaints & suggestions within the tolerant walls of the restaurant. For example, "this ice water is too cold," or "this hot tea is too hot," or "this Diet Coke doesn't taste like Diet Coke." One of my personal favorites is the argument over what the customers SWEARS we had on our menu last month. Even when a knowing manager kindly tries to explain (after being called to the table) that we have never had key lime pie or chocolate molten lava cake on our menu. Now we do love our customers but it's hard to understand why they would think we are out to intentionally sabotage them by serving freeeeeezzzzzing cold ice water. I apologize, but that is not our intention.

This past week has presented another common complaint but it's repetition during this particular week was fairly noteworthy. Here it is....dun, dun, dun.... "this fish is too fishy." 

Ok, fine, I will give a little credit to the varying levels of "fishiness" involved when ordering seafood. I get that. However, when you order fish, I think it is fairly safe to say that a dominant flavor characteristic is probably gonna be.... yep, you guessed it... the fact that it tastes like fish. Even better are the "fishy" complaints that come from those ordering sushi. Now I know that I am getting quite sarcastic here but sushi, by definition, is a style of food preparation that generally involves fish, and many times, raw fish. If a customer makes the decision to order raw fish, the likelihood of it tasting fishy is pretty high. I'm not sure what we're supposed to do about it once that decision has been made?? 

The climax of the week occurred when we got the complaint that the sushi was not only too fishy but it was rolled too perfectly. Yes, too perfectly. The explanation of the complaint went something like this... since the fish tasted fishy & the roll was rolled so tightly & precise, there was no way that we rolled it. A machine had to have rolled it because a human couldn't get it that perfect. Yes, this was a complaint.

I don't know how to respond to that.